Information & Cancellation
Useful information and cancellation conditions.
Your stay
- 30% down payment of the invoice amount
- Children’s discount upon request
- Please contact us if you arrive later than 6 pm. Rooms cannot be kept vacant after 6 pm.
- Departure: Please vacate the rooms by 11 am at the latest
- Arrival: The rooms are ready for occupancy from 3 pm
- Garage: €18 per day / from 4 days €14 per day
- Credit cards: EC, Visa and Mastercard (for external services, we charge the credit card commission, e.g. for ski passes, ski school, cash etc.)
- Austrian hotel regulations apply in case of cancellations
- Cancellation insurance: www.europaeische.de
Cancellation
- up to 3 months before arrival – no fee
- up to 1 month before arrival – 40% of the total price
- until 1 week before arrival – 70% of the total price
- until the day of arrival – 90% of the total price
- Non-arrival and early departure – 100% of total price
Special features of the hotel
- CO2-neutral heating to protect the environment
- ultra-fast fiber optic broadband Internet in the entire hotel
